Aging Life Care Association®

Manager

• Deliver client-centered aging life care services in the field
• Conduct client visits in homes, assisted living facilities, skilled nursing facilities, physician offices, hospitals, and other care settings
• Assess physical, cognitive, emotional, environmental, social, medication, and care-plan needs
• Complete same-day Daily Logs and visit notes in Excel and MyJunna, including billing entries
• Check pill boxes and attach required photographs of pill boxes, living spaces, vitals whiteboards, meals, and pertinent findings
• Document observations, concerns, communications, follow-up actions, and billable time
• Prepare and adjust weekly client schedules in MyJunna and Outlook
• Check in with the supervisor at the beginning and end of each workday
• Communicate weekly with client families and as needed with physicians, aides, facility staff, and other care team members
• Identify and promptly escalate changes in condition, safety risks, behavioral shifts, care-plan gaps, and billing discrepancies
• Coordinate services across home health aides, physicians, specialists, pharmacies, and community resources
• Ensure safe, documented, and followed-up transitions between care settings
• Participate in care conferences, family meetings, and case reviews
• Provide rotating after-hours and on-call coverage
• Complete formal client hand-offs when taking scheduled time off
• Maintain HIPAA, confidentiality, device, data, operational, and professional compliance
• Attend community events, referral meetings, and networking activities as assigned
• Assist with intake documentation, client onboarding, special projects, SOP documentation, or training content as needed

Care Manager