Agilent Technologies

Field Service Engineer, LC, GC, GC-MS

Agilent Technologies

full-time

Posted on:

Location Type: Remote

Location: Italy

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About the role

  • Deliver advanced on-site support including installation, implementation, optimization, maintenance and repair of LC, GC, GC-MS
  • Troubleshoot and resolve complex system, method, hardware and software issues, often under time pressure
  • Act as a technical authority for customers, advising on best practices, preventive maintenance and system configurations
  • Proactively identify potential risks and performance limitations before they impact customer operations
  • Execute integrated system solutions involving hardware, software, networking and peripherals according to defined architectures
  • Serve as an internal escalation point for challenging technical cases and collaborate closely with Support, Sales, Marketing and R&D
  • Maintain accurate documentation and ensure full compliance with Agilent quality and regulatory standards
  • Share expertise by delivering technical training, workshops or mentoring for colleagues and customers
  • Support key or high-volume customers, including calibration and qualification activities when required

Requirements

  • Degree in Chemistry, Biochemistry or a related scientific discipline
  • 2-3 years of experience with LC and/or GC
  • Proven ability to work independently in laboratory environments and manage complex customer situations
  • Clear, confident communication skills—both verbal and written
  • Fluency in Italian and a good English level
  • Valid driving license and willingness to travel
Benefits
  • Permanent Contract
  • Outstanding company culture
  • Career development opportunities
  • Company pension scheme
  • Yearly company bonus
  • Company car
  • Private health care
  • Stock purchase plan
  • Medical & life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LCGCGC-MStroubleshootingsystem optimizationpreventive maintenancehardware issuessoftware issuescalibrationqualification
Soft Skills
communication skillsindependent workproblem-solvingtechnical authoritymentoringcollaborationtime managementcustomer servicetrainingadvising
Certifications
degree in Chemistrydegree in Biochemistry