Agilent Technologies

Field Service Engineer – Biomolecular, Genomics & Cell Analysis Instrumentation

Agilent Technologies

full-time

Posted on:

Location Type: Remote

Location: Ireland

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About the role

  • Install, repair, upgrade, and maintain Agilent instruments to ensure reliable performance for customers
  • Respond quickly to customer service requests and keep them updated before, during, and after service
  • Plan and schedule service visits efficiently while coordinating closely with your manager and sales team to meet customer needs
  • Deliver accurate and timely service reports and documentation to ensure smooth follow-up and compliance
  • Share feedback and technical insights with product specialists, manufacturing teams, or vendors to help resolve product issues
  • Uphold Agilent’s reputation for excellent customer service by following corporate policies and providing professional, customer-first experience

Requirements

  • University degree in Life Sciences (Pharmaceutical Science, Biomedical Science, Molecular Science, or related fields)
  • Hands-on laboratory experience with cell analysis solutions or technical support in this area
  • Strong communication skills, both written and spoken, with a professional and customer-focused approach
  • Good technical knowledge of computer- and software-connected laboratory equipment
  • Proactive, self-driven, and eager to keep learning, with flexibility to travel and visit customer sites
  • Full, clean EU driving license; prior Field Service or advanced optics and imaging experience is a plus, but not essential
Benefits
  • Permanent Contract
  • Outstanding company culture
  • Career development opportunities
  • Company Car
  • Company pension scheme
  • Yearly company bonus
  • Private health care
  • Stock purchase plan
  • Medical & life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agilent instruments maintenancecell analysis solutionstechnical supportlaboratory equipment knowledgeservice report documentationcompliancefield service experienceadvanced opticsimaging experience
Soft Skills
strong communication skillscustomer-focused approachproactiveself-drivenflexibility to travelteam coordinationcustomer servicefeedback sharingproblem-solving
Certifications
university degree in Life Sciencesfull clean EU driving license