
Onboarding Manager
Agilent Technologies
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $78,238 - $122,248 per year
About the role
- Configure, train, and deploy products within the Agilent Software portfolio
- Schedule, prepare for, and conduct meetings with customers that are adopting Agilent Software
- Communicate timelines to customers and identify any challenges that may interrupt adoption and deployment
- Post go-live support
- Communicate cross functionally to ensure a smooth deployment
- Submit any bugs or feature enhancements
- Host user webinars to increase adoption and usage
- Document the status of the customer using the Customer Success platform
- Participate in regular team meetings
- Ability to think outside the box and propose creative solutions
Requirements
- Bachelor’s degree, or comparable experience
- 2+ years previous experience working with software, or ability to demonstrate ability to train required
- Excellent AI and Networking skills
- Outstanding communication and organizational skills
- Excellent analytical, leadership, and problem-solving skills
- Ability to build and foster good relationships
- Self-motivated and directed individual
- Team-oriented perspective
- Demonstrate experience with remote training and work
- Basic HTML (helpful but not required)
Benefits
- eligibility for bonus
- stock and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software configurationsoftware deploymentremote trainingbasic HTMLcustomer success platform
Soft Skills
communication skillsorganizational skillsanalytical skillsleadership skillsproblem-solving skillsrelationship buildingself-motivationteam-oriented
Certifications
Bachelor's degree