Agile IT

Sales Development Representative – Microsoft Licensing, Renewals

Agile IT

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $60,000 - $150,000 per year

About the role

  • Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
  • Follow up on cold, warm, and Marketing-sourced leads
  • Call down licensing renewals to identify renewal timing, risks, and expansion signals
  • Prepare Sellers with clear context and meeting notes
  • Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing
  • Identify customer wins, objections, and trends to support case studies and go-to-market collateral
  • Maintain accurate CRM data to support pipeline and renewals visibility
  • Represent Agile IT with professionalism, energy, and strong written communication

Requirements

  • Customer service experience with a strong focus on excellence
  • Excellent written communication skills
  • Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
  • Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
  • CRM experience is a plus
Benefits
  • Comprehensive benefits package (medical, retirement plan, PTO, professional development)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceoutbound salesSDRrenewalsCRMMicrosoft licensing
Soft Skills
written communicationprofessionalismenergyattention to detailwillingness to learn