Customer Solutions Consultant
Agicap
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • Spain
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About the role
- Manage our portfolio customers to drive product adoption
- Dive deep into Treasury and Corporate finance workflows to continuously improve our customers’ tool set-up
- Become a product expert and use this to maximise the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer
- Develop a strong understanding of customer needs and act as an advocate for our customers into the organisation
- Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio
- Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives
Requirements
- Strong academic background with a degree in finance, economics, or a similar discipline
- Native in Spanish and fluent English
- A proactive nature and a continuous drive for improvement
- The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude
- Excellent listening skills, customer-centric mentality and empathy towards users and customers
Benefits
- Opportunity to join a fast-growing company and play a key role in our journey
- Competitive salary and clear growth perspectives
- Dynamic and learning-oriented work environment
- Collaborative and supportive team with a strong entrepreneurial mindset
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product adoptionTreasury workflowsCorporate finance workflowscustomer needs analysisknowledge transfergrowth opportunities identification
Soft Skills
proactive naturecontinuous improvementadaptabilitypositive attitudelistening skillscustomer-centric mentalityempathy