AGGRANDIZE

Data Analyst

• Act as an internal analytics consultant and data ambassador for Marketing, CRM, Customer Intelligence and Product teams
• Develop, consolidate and advance analytical models and measurement frameworks for customer relationship initiatives
• Build and monitor performance indicators (KPIs), ensuring consistency, governance and an integrated view of results
• Analyze customer behavior to identify opportunities related to retention, purchase frequency, engagement, average ticket, LTV and other strategic metrics
• Develop analyses to measure results of CRM, loyalty, personalization and marketing campaigns, proposing recommendations for optimization
• Define and apply impact measurement methodologies, including A/B tests, control groups, hypothesis testing and incremental analyses
• Evaluate the performance of analytical and personalization models, identifying opportunities for continuous improvement
• Translate complex analyses into executive recommendations through data storytelling
• Support business areas in decision-making through statistical analyses and data-driven recommendations.

Senior Data Analyst

Sales

• Develop solutions on the Salesforce platform
• Implement and customize features using Apex
• Build components using Lightning Web Components (LWC)
• Develop and consume REST and SOAP APIs
• Build and evolve portals and communities using Experience Cloud
• Work with Service Cloud processes and features, including case management, automations, and customer service
• Act in a consultative manner with business and technology teams, ensuring scalable, high-performance solutions aligned with Salesforce platform best practices.

Senior Data Analyst

Senior Salesforce Developer