
Supply Chain Manager, Customer Operations
Agent
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $50,000 - $80,000 per year
Tech Stack
About the role
- Manage the full lifecycle of supply chain projects
- Act as the central link between overseas factories, the Houston operations team, and Bay Area leadership
- Analyze lead times, packaging conversions, and logistics costs to improve margins and operational efficiency
- Serve as the "Voice of the Company" for key accounts
- Partner with sales leadership to manage inbound demand from large retail clients
- Maintain and troubleshoot relationships with manufacturing partners in China, Taiwan, and Mexico
Requirements
- 100% fluency in Mandarin Chinese and English (written and verbal)
- 3–5+ years in Supply Chain, Logistics, Manufacturing Coordination, or Project Management
- Advanced proficiency in Excel/Spreadsheets
- Ability and willingness to travel internationally and domestically approximately every 2 months
- Ability to work onsite daily at the Houston/Stafford facility
- Previous experience using NetSuite or similar ERP systems (nice-to-have)
- Experience in consumer goods, paper/plastic packaging, or high-volume retail manufacturing (nice-to-have)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain managementlogisticsmanufacturing coordinationproject managementExcelspreadsheetsNetSuiteERP systems
Soft Skills
communicationrelationship managementanalytical skillsproblem-solvingcollaboration