Agent

Supply Chain Manager, Customer Operations

Agent

full-time

Posted on:

Location Type: Remote

Location: TexasUnited States

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Salary

💰 $50,000 - $80,000 per year

Tech Stack

About the role

  • Manage the full lifecycle of supply chain projects
  • Act as the central link between overseas factories, the Houston operations team, and Bay Area leadership
  • Analyze lead times, packaging conversions, and logistics costs to improve margins and operational efficiency
  • Serve as the "Voice of the Company" for key accounts
  • Partner with sales leadership to manage inbound demand from large retail clients
  • Maintain and troubleshoot relationships with manufacturing partners in China, Taiwan, and Mexico

Requirements

  • 100% fluency in Mandarin Chinese and English (written and verbal)
  • 3–5+ years in Supply Chain, Logistics, Manufacturing Coordination, or Project Management
  • Advanced proficiency in Excel/Spreadsheets
  • Ability and willingness to travel internationally and domestically approximately every 2 months
  • Ability to work onsite daily at the Houston/Stafford facility
  • Previous experience using NetSuite or similar ERP systems (nice-to-have)
  • Experience in consumer goods, paper/plastic packaging, or high-volume retail manufacturing (nice-to-have)
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supply chain managementlogisticsmanufacturing coordinationproject managementExcelspreadsheetsNetSuiteERP systems
Soft Skills
communicationrelationship managementanalytical skillsproblem-solvingcollaboration