AgeCare

Director

• Responds to resident or family member concerns and ensures appropriate action is taken
• Reports any complaints and concerns to the MLTC director as required
• Investigates and completes required follow-up for any concerns and complaints brought forward
• Coordination of the Annual Care Conference Program
• Accountable for the highest standard of resident care and quality of life being provided to the residents

Director of Care, RN

IT Support

• Provide technical expertise, operational support, and technological oversight for communications, network infrastructure, and site technology systems across healthcare and long-term care environments
• Support and integrate network infrastructure, telephone systems, copier services, nurse call systems, building automation systems, electronic access control systems, CCTV, and related site technologies
• Work closely with internal stakeholders, service providers, system vendors, consultants, and implementation partners to ensure technology solutions align with operational requirements, organizational standards, cybersecurity expectations, and long-term technology objectives
• Maintain working knowledge of network infrastructure technologies
• Provide technological oversight and subject matter expertise for telephone and copier services across the organization
• Install, troubleshoot, maintain, and support nurse call systems used in healthcare and long-term care environments
• Support the operation and integration of site technology systems in accordance with organizational technology standards
• Conduct technology needs assessments, requirements analysis, solution evaluations, and technical reviews

Director of Care, RN

Manager, IT Network and Telecommunications