Define and own the product vision and roadmap for ServiceUp's API platform, ensuring alignment with company objectives.
Manage inbound integrations: work with external partners and vendors to understand API offerings, prioritize integration opportunities, and oversee development of consumed APIs.
Manage outbound integrations: lead design, development, and management of ServiceUp's APIs to be robust, scalable, and well-documented.
Cross-functional collaboration: serve as primary API contact across engineering, design, marketing, sales, and operations to launch initiatives and gather requirements.
Ecosystem & partner management: cultivate partner ecosystem, accelerate partner onboarding, ensure seamless developer experiences, and act as technical liaison for API inquiries.
Bridge technical teams and business stakeholders to ensure a reliable, scalable, and secure platform foundation that enables innovation and business growth.
Requirements
A bachelor's degree in a relevant technical field or equivalent practical experience.
5+ years of experience in product management or a related technical role.
Minimum of 3 years focused on APIs, platforms, or partner ecosystems.
Proven track record of delivering complex products in an agile environment and managing a product from conception to launch.
Strong analytical skills and ability to translate technical concepts into clear business value for technical and non-technical stakeholders.
Deep understanding of API architecture, SaaS platforms, and partner integration workflows.
Exceptional collaboration and communication skills, with ability to build trust and alignment across diverse teams.
Preferred: Experience in a high-growth, entrepreneurial environment.
Preferred: Background in developer tools or coding.
Preferred: Experience with major API management platforms like MuleSoft, Apigee, or Postman.