Manager, Claims Operations – PLADS Integrated Claims
Aflac
full-time
Posted on:
Location Type: Hybrid
Location: United States
Visit company websiteExplore more
Salary
💰 $80,000 - $110,000 per year
About the role
- Manages the daily operations of the Claims business unit
- Gathers and analyzes data and reports related to claims operations
- Assists in strategic and tactical operational plans
- Develops solutions and implements actions to resolve problems
- Reviews processes to enhance service turnaround time and productivity
- Directs efforts to implement risk management and quality improvement initiatives
- Coordinates and monitors training efforts for employees
- Identifies and recommends technological solutions for business enhancement
Requirements
- Bachelor's Degree in business or a related field
- 6 years of job-related work experience
- 4 years in a leadership/senior/supervisory capacity
- Broad knowledge of production management concepts
- Understanding of federal, state, local regulatory and industry requirements related to the insurance industry and claims processing
- Knowledge of budgeting and expense control
- Strong personal computer skills with experience in Windows-based software
- Excellent presentation, oral, written, and interpersonal communication skills
Benefits
- Medical, dental, and vision coverage
- Prescription drug coverage
- Health care flexible spending
- Dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- Annual bonuses
- Opportunity to purchase company stock
- 11 paid holidays
- Up to 20 days PTO to be used for any reason
- State-mandated sick leave (for Washington employees)
- Leaves of absence when needed to support well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisclaims operationsrisk managementquality improvementbudgetingexpense controlproduction management
Soft Skills
leadershipcommunicationpresentationinterpersonal skillsproblem-solving
Certifications
Bachelor's Degree