Operations Support Coordinator – PLADS
Aflac
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $35,000 - $45,000 per year
Job Level
About the role
- Maintain accurate departmental and case records
- Review files for accuracy, and initiate follow-up communications
- Input case documentation into internal systems
- Perform general clerical and office support tasks
- Compile data and maintain related files
- Complete searches and process undeliverable mail
- Handle standard inquiries, resolve issues, and provide follow-up
- Process and reconcile expenses and prepare reports
- Develop and maintain a strong working knowledge of departmental systems
Requirements
- High School Diploma or Equivalent
- 1+ years of administrative, operations support or experience
- Strong organizational skills with attention to detail and accuracy
- Proficient with Microsoft Office Suite
- Effective communication skills including strong telephone communication skills
- Ability to prioritize multiple tasks and resolve routine issues under general supervision
Benefits
- medical, dental, and vision coverage
- prescription drug coverage
- health care flexible spending
- dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity)
- 401(k) plans
- annual bonuses
- opportunity to purchase company stock
- 11 paid holidays
- up to 20 days PTO for any reason
- state-mandated sick leave and other leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data compilationcase documentationexpense processingreport preparation
Soft Skills
organizational skillsattention to detaileffective communicationtelephone communicationtask prioritizationissue resolution
Certifications
High School DiplomaEquivalent