Provides support on architectural design and maintenance of the platform’s (COTS, SaaS, ERP) environment with distributed components
Ensures compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards
Plans software upgrades, patching, & plugin installations in accordance with established policies and procedures
Monitors performance, resolves problems, & manages component capacity issues
Design, test, develop, configure, & maintain integrations to platform’s applications
Adhere to the platform’s security and coding standards for resilience, data, and security
Review business requirements to deploy the best solution, including configuring, coding, & debugging
Work closely with cross-functional departments to communicate statuses & technical proposals
Deploy and configure platform applications tailored to company needs
Design technical solutions, configure/customize, test, maintain the platform applications to meet company requirements
Performs other duties as required

Requirements

Strong hands-on experience administering Jira Cloud in an Agile delivery environment
Advanced use of JQL, dashboards, filters, subscriptions, and reporting
Proven experience configuring Jira projects, workflows, schemes, custom fields, screens, and permissions
Practical experience designing and maintaining Jira Cloud automations
Experience configuring and supporting third-party Jira apps and integrations (REST APIs, webhooks, application links)
Solid understanding of Jira Software and Confluence administration and best practices
Ability to work closely with engineering, delivery, and business stakeholders
Strong written and verbal communication skills, including documentation, standards, and training
Experience supporting delivery and management reporting, including integrations with tools such as Power BI
Bachelor's Degree Computer Science, Information Systems or other related experience
Four or more years of experience in release practices and environments or other related experience
Or an equivalent combination of education and experience.

Benefits

Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays
Up to 20 days PTO to be used for any reason
State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Jira Cloud administrationJQLdashboardsfiltersreportingJira project configurationworkflowsREST APIswebhooksPower BI

Soft Skills

communication skillsdocumentationtrainingcollaborationproblem-solving