Affirm

Implementation Specialist

Affirm

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $62,000 - $90,000 per year

Job Level

Junior

About the role

  • Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting
  • Resolve technical integration issues related to partners’ e-commerce front-end platforms and back-end order management systems
  • Identify and implement new operational processes to drive efficiency
  • Develop detailed technical documentation
  • Engage with internal stakeholders to define cross-functional workflows
  • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set

Requirements

  • Bachelor’s degree or equivalent experience
  • 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s)
  • Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners
  • Exceptional project management, communication, and technical skills to manage client engagements and internal resources
  • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
  • Nice to have: Previous experience in the payments or e-commerce space & knowledge of HTML, Javascript and/or API’s
Benefits
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLJavaScriptAPItechnical documentatione-commerce platformsorder management systemsoperational processestroubleshootingmarketing best practicesaccounting workflows
Soft Skills
project managementcommunicationattention to detailindependencestakeholder engagementproblem-solvingefficiency improvementcross-functional collaborationclient engagementmulti-tasking
Certifications
Bachelor's degree