Affinity Plus Federal Credit Union

Customer Support

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
• Provide education to our members on self-serve options
• Verify endorsements and proper identification on deposit transactions
• Execute wire or ACH transferring of funds
• Instant issue debit, credit, and gift cards
• Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
• Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Customer Service Representative