AERTiCKET Conso GmbH

Account Manager

• Field-based role with travel requirements
• Relationship management and personal account management of our existing customers
• Acquisition of new customers
• Onboarding/implementation of new customers in collaboration with the managers
• Process & Quality sales
• Upselling and cross-selling of AER products and airline products
• Revenue growth and profitability improvement at the customer level
• Increase customer satisfaction and optimize quality
• Customer training
• Close collaboration with the Commercial Support team, Operations, Marketing, Product, Finance and other company departments
• Create commercial materials in collaboration with Marketing
• Ongoing reporting of customer activities in the CRM
• Contribute to projects
• Attend customer events
• Reports to the Senior Manager, Commercial

Key Account Manager, NRW Region