Aero

Security Engineer

• Plan, prepare and perform Internal Evaluation Program (IEP), Compliance Monitoring, OSHA (Federal and State), DOT Drug and Alcohol Program, and Security Program audits IAW Aero’s Safety Management System (SMS), Company Security Manual (CSM), Ground Safety Program, Anti-Drug and Alcohol Misuse Prevention Program (ADAMP), as well as all applicable federal, state and local regulations.
• Ensure company procedures comply with federal and state regulations as well as corporate policies.
• Conduct in briefs & out briefs with organizational leadership.
• Identify and document audit results and create reports.
• Identify and document non-conformities.
• Input and manage audit data via Aero’s SMS platform.
• Analyze IEP Data trends to identify organizational top risks and areas for improvement.
• Recommend policy and procedures changes for process improvements to safety and security leadership.
• Communicate findings with all levels of organizational leadership.
• Monitor and verify that audits and FAA inspection findings are corrected promptly and that corrective actions are effectively implemented in day-to-day operations.
• Maintain knowledge of applicable standards, laws, and regulations, and update internal processes as regulatory requirements change.
• Support regulatory compliance duties, including VDRP related follow-ups, regulatory correspondence, and special investigations as requested by safety department leadership.
• Other tasks as set forth by the safety department leadership.
• Travel up to 50% of the time may be required.

Auditor – Safety, Security and Compliance

Business Development Rep

• Serve as the primary support contact for travel advisors, agencies, and partners, addressing day-to-day operational questions and requests
• Support high-touch booking coordination and post-booking partner engagement
• Collaborate with concierge and internal teams to coordinate partnership-related fulfillment activities
• Support non-standard booking scenarios by coordinating with internal stakeholders as needed
• Onboard new partners by providing booking guidance, program information, and required onboarding materials
• Proactively engage partners to support onboarding, booking enablement, and understanding of commission processes
• Develop and maintain partner enablement resources to support booking and engagement
• Serve as a point of contact for partner content-related questions, coordinating with Experience or Marketing teams as needed
• Support partner onboarding and enablement initiatives, including participation in webinars and live training sessions
• Create, manage, and maintain partner contracts and commercial agreements
• Support contract inquiries, updates, and renewals in coordination with internal stakeholders
• Prepare and review contract markups to support internal review and approval
• Monitor agreement status and coordinate follow-ups to support timely renewals
• Manage partner booking and promotional assets, ensuring accurate tracking and data integrity across systems
• Maintain strong data quality standards by proactively identifying gaps, inconsistencies, and anomalies
• Deliver partner and channel performance reporting, including bookings, promotions, and revenue insights
• Prepare demand generation performance summaries for leadership and executive audiences
• Develop booked-flight reporting and ad hoc analyses to support internal teams and partners
• Partner with Finance and cross-functional teams to resolve reporting issues and continuously improve data reliability
• Support partner commission and payment workflows in coordination with Finance
• Prepare and distribute commission documentation and invoices for partners
• Serve as a primary point of contact for partner commission- and payment-related inquiries
• Lead project integrations related to departmental requirements and partner-facing workflows
• Collaborate cross-functionally to support partnership marketing and demand generation initiatives
• Share regular partner updates with Marketing to support lifecycle and engagement efforts
• Track partnership-related requests and coordinate routing to appropriate stakeholders
• Coordinate closely with Partnerships, Marketing, Concierge, Finance, Legal, Analytics, and Experience teams

Auditor – Safety, Security and Compliance

Business Development – Operations Specialist