Aero

Manager

• Exercise tactical oversight of daily flight operations within the OCC, ensuring they are conducted safely, efficiently, and in a manner that delivers superior guest satisfaction.
• Maximize utilization of aircraft and crews through daily coordination with Crew Scheduling, Dispatch, Maintenance Control, Charter Sales, and other stakeholders during both normal operations and irregular operations (IROPS).
• Monitor the short-term schedule to verify aircraft are routed efficiently based on route requirements, technical needs, and commercial priorities.
• Develop, implement, and oversee disruption recovery plans during irregular operations and delay situations, with a focus on safety, guest needs, and operational continuity.
• Serve as the OCC’s primary liaison with Fixed Based Operators (FBOs), ensuring ground operations support aligns with Aero’s service standards.
• Assist the charter and scheduled operations sales teams with flight times, performance data, aircraft and crew routings, flight numbering, and guest coordination.
• Process and distribute daily operations summary reports.
• Act as the primary OCC point of contact with the FAR 119 certificate holders and regulatory agencies.
• Represent the OCC on the Emergency Command Center (ECC) when the Emergency Response Plan (ERP) is activated.

Duty Manager