Aegro

Frontend Engineer

• Build, implement, and maintain features using Angular, ensuring software performance and quality;
• Collaborate with designers and developers to create functional and intuitive user interfaces;
• Identify, analyze, and resolve complex technical issues, pursuing effective and efficient solutions;
• Lead technical initiatives to improve the web front-end of Aegro’s products;
• Actively participate in defining and implementing coding standards and perform code reviews to ensure team output quality;
• Stay up to date with the latest front-end trends and technologies;
• Serve as a technical reference for the team, spreading best practices and using Generative AI tools to accelerate the development cycle and improve code quality.

Senior Front-end Engineer, Angular

Customer Support

• Act as the primary point of contact for an assigned portfolio of customers, maintaining regular communication.
• Identify customers at risk of churn and work on retention and engagement initiatives.
• Monitor customers' product usage and identify behavior patterns.
• Identify upsell and cross-sell opportunities, promoting the adoption of new features or relevant products.
• Collect and organize customer feedback about the product, identifying areas for improvement and desired new features.

Senior Front-end Engineer, Angular

Customer Success Analyst – Junior