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Tech Stack
Tools & technologiesNFS
About the role
Key responsibilities & impact- Lead the implementation of electronic service invoice (NFS-e) issuance for subscriptions in compliance with the Tax Reform;
- Define the vision, strategy, roadmap and budget for the Backoffice vertical, prioritizing initiatives with the greatest impact on operations and the business;
- Report and discuss plans, roadmap, vision and budget in the Innovation and Business Committee;
- Manage the Builders team, supporting team development, removing impediments and ensuring execution of the vertical’s strategy and results;
- Map processes across Sales, Marketing, Customer Success and Finance to identify bottlenecks and automation opportunities;
- Work closely with internal teams to understand needs, validate solutions and ensure adoption of initiatives;
- Drive the adoption and customization of Stripe as the billing core and the evolution of subscription management: plans, billing rules, cycles, upgrades/downgrades, churn, reconciliation and tax compliance;
- Lead integrations with external systems during the transition to internally developed solutions;
- Balance modernization of operations by replacing existing tools while developing new AI-based solutions;
- Define and track success metrics for automations, measuring operational efficiency, reduction of manual work and value generation for the business.
Requirements
What you’ll need- Experience managing products and verticals, platforms or internal systems at software companies;
- Experience leading teams and being responsible for people management, strategy, prioritization and results of a product or business area;
- Background in developing solutions for areas such as Sales, Marketing, Customer Success, Finance or Operations;
- Ability to make build vs. buy decisions for internal solutions versus market tools, considering impact, cost, scalability and maintenance;
- Knowledge of subscription management, billing, invoicing, CRM and commercial process automation;
- Systems thinking to map processes, identify improvement opportunities and build scalable solutions;
- Experience collaborating with technical teams and business areas, conducting discovery, defining requirements and following through on deliveries;
- Experience using Artificial Intelligence for process automation;
- Hands-on experience with agile methodologies and metrics-driven management.
Benefits
Comp & perks- Hybrid work — once a week in Porto Alegre, RS
- Commute allowance (vale-transporte) — to support your mobility
- Meal allowance or Caju meal card — flexible for groceries, restaurants or delivery
- Home office allowance via Caju — extra support for electricity, internet and to make your workspace more comfortable
- Annual bonus — financial bonuses tied to company growth targets
- Dental plan (nationwide coverage) — for you and your family
- Bradesco health plan (nationwide coverage) — no waiting period, coverage from day one
- Conexa Saúde — two free sessions per month with psychologists and nutritionists to support mental and physical wellbeing
- Wellhub — access to gyms and wellness platforms for physical and mental health
- Birthday day off — one day off during your birthday month to celebrate your way
- Partnership with lenders — loans at reduced rates if you need financial relief
- Learning & development support — hard and soft skills content to support your growth
- Referral program — refer great people to our team and earn a reward through Caju.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementSubscription ManagementBillingInvoicingCRMProcess AutomationSystems ThinkingAgile MethodologiesMetrics-Driven ManagementAI for Process Automation
Soft Skills
Team DevelopmentCollaborationStrategic PrioritizationCommunicationProblem Solving
