AEG Power Solutions

Field Service Engineer

AEG Power Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • Malaysia

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Job Level

Junior

About the role

  • To visit customer sites as directed to install, maintain, commission and repair power supply and related systems, including battery maintenance and swap-over.
  • Testing and replacing defect components in order to put the system into operation according to pre-defined standards.
  • Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
  • Ensure compliancy with quality and safety requirements are met.
  • Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
  • To provide technical training and instructions to people on the customers site.
  • To ensure effective and efficient use of service repair equipment.
  • Keep track of necessary calibration or exchange of equipment.
  • Ensure health and safety measures are taken before entering the customers site.
  • To inform the customer about possible system improvements and coordinate follow-up with the sales team.
  • Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintenance contract if not yet in place or recommend an upgrade for products or parts which are overdue etc.

Requirements

  • Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role.
  • Ideally with Bachelor Engineering in Electrical field or related.
  • Experience with power electronic systems and related installation/maintenance/service procedures.
  • Willing to work in weekends-and night shifts in order to ensure 24/7 hours availability to clients according to planning schedule.
  • Competent in English.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
repairmaintenancecommissioningtestingdocumentationcalibrationpower electronic systemsfield servicetechnical trainingsystem improvements
Soft Skills
communicationcustomer serviceproblem-solvingproactive sellingteam coordinationattention to detailtime managementadaptabilityinterpersonal skillssafety awareness
Certifications
Bachelor Engineering in Electrical field