Technical Supporter
AEB
full-time
Posted on:
Location Type: Office
Location: Lübeck • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide support to our customers for their operational business activities
- Troubleshoot and resolve incidents
- Respond to technical questions about the software
- Update and maintain solutions installed on-site
Requirements
- Understanding of the technical operation of multiple systems and applications, including all related components
- Willingness to continuously learn; knowledge gaps and a culture of learning from mistakes don't faze you
- Comfortable adopting the customer perspective
- Fluent in German and English, both spoken and written, and in all other forms of interpersonal communication...
Benefits
- Flexible work locations and working hours
- Job ticket subsidy: 80% coverage of the Deutschlandticket (Germany public transport pass)
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
willingness to learncustomer perspectiveinterpersonal communication