Manager, Faculty Advising and Academic Support
Advocate Aurora Health
full-time
Posted on:
Location: North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $40 - $60 per hour
Job Level
Mid-LevelSenior
Tech Stack
SOAP
About the role
- Oversee daily operations and initiatives for MD program faculty advising and academic support, collaborating with Associate Deans of Student Affairs across both campuses.
- Coordinate and evaluate advising activities, train faculty, and maintain effective advising programs.
- Support longitudinal advising and student support strategies, participate in committees, and represent Student Affairs at meetings and conferences.
- Liaise with Center for Professional and Personal Development (CPPD) leadership and coaches to ensure consistent student support.
- Manage EAB platform access and information across campuses, ensuring compliance with LCME standards.
- Direct longitudinal advising programs, assist Faculty Advisors, and manage data for reporting and operational initiatives.
- Plan and organize career and academic advising events, workshops, and maintain Careers in Medicine resources on Canvas.
- Implement policies for Residency Preparation Process; serve as official contact for NRMP, ERAS, AAMC, etc.
- Oversee the creation and distribution of MSPE letters, provide comprehensive ERAS guidance to students and faculty advisors, and monitor residency application statuses.
- Manage Match Week and SOAP logistics, including student communication and record-keeping.
- Prepare analysis and reports on program progress, referencing accrediting bodies, and recommend improvements.
- Track, evaluate, and interpret metrics for advising and residency processes, and draft relevant reports.
- Collaborate with stakeholders to develop instructional materials and strategies, serve as liaison, and represent the organization externally.
- Provide administrative support to faculty advisors by coordinating and facilitating meetings, presentations, and advising activities.
Requirements
- Master’s degree in Higher Education, Counseling, Student Affairs, or a closely related discipline.
- Minimum of three years’ experience in academic advising, student support, or program management, ideally within medical education or health sciences settings.
- Three to five years of supervisory or management experience.
- Foundational knowledge of student development theory and best practices in academic advising.
- Familiarity with LCME accreditation standards pertaining to student affairs and advising.
- Exceptional interpersonal, written, and verbal communication skills, as well as strong presentation abilities.
- Proven effectiveness working with diverse populations of students, faculty, and staff.
- High attention to detail paired with advanced organizational, analytical, and problem-solving capabilities.
- Proven ability to manage complex projects and meet deadlines; experience in higher education or healthcare education preferred.
- Proficiency in Microsoft Office Suite and experience with student information systems and learning management platforms (such as Canvas).
- Experience in an MD program, particularly within a multi-campus institution. (Preferred)
- Understanding of career advising and academic support for health professions students. (Preferred)
- Expertise in program assessment and evaluation. (Preferred)
- Some evening or weekend work will be required to support student events or program-related needs.