Advocate Aurora Health

Care Manager, RN

Advocate Aurora Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $38 - $56 per hour

About the role

  • Facilitates communications among patient/family, multidisciplinary team, medical management team, community resources and other disciplines to anticipate, identify, evaluate, and act to resolve any potential barriers and constraints to delivery of care in a timely manner
  • Understands and interprets multiple contracts and contractual obligations in order to enable the care management team to achieve maximum clinical and financial outcomes
  • Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services
  • May work embedded within a provider office or telephonically working with a care team
  • Uses evidenced-based approaches to increase patient and family activation and engagement in their own care
  • As appropriate to the population, partners with patient and family to develop SMART (specific, measurable, attainable, relevant, time-bound) goals
  • Assists in the development, procurement, and adoption of patient self-management educational resources
  • Identifies potential barriers to learning and/or to the optimal delivery of care
  • Reports abnormal findings to the responsible provider/care team, and collaborates to develop a plan
  • Independently manages CM caseload according to department expectations
  • Ensures timely completion of tasks and documentation related to MCO, regulatory and contractual requirements
  • Partners with identified at-risk patients throughout the diagnosis, treatment and follow-up in order to deliver continuity of care
  • Anticipates the needs of the patient, recognizes and responds to changes in a patient’s status and determines priorities of patient care based on essential patient needs
  • Coordinates patient information and communication between and among the patient/family, the referring/accepting facilities and physicians, community caregivers (as applicable) and other members of ACM to ensure smooth transitions of care
  • Coordinates referrals to other internal AAH departments and/or external community resources as necessary

Requirements

  • Bachelor’s Degree in Nursing or related field
  • Registered Nurse license issued by the state in which the team member practices
  • Typically requires 5 years of experience in clinical nursing or 1-2 years of care management experience
  • Applicable certification is encouraged
  • Proficient computer/Microsoft-suite skills and previous Epic EMR experience
Benefits
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical nursingcare managementevidence-based approachespatient self-managementSMART goals developmentdocumentationpatient assessmentcase management
Soft Skills
communicationcollaborationproblem-solvingpatient advocacyorganizational skillstime managementinterpersonal skills
Certifications
Registered Nurse licenseapplicable certification