IT Field Engineer
Geode Health
Epic Application Analyst
Advocate Aurora Health
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama
Visit company websiteSalary
💰 $38 - $56 per hour
Job Level
Mid-LevelSenior
About the role
- Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes
- Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects
- Manage training when applicable and identify impacts across Epic and 3rd party applications
- Acts independently to understand client business requirements and coordinate integrated design teams
- Perform analysis, design, configuration, testing and maintenance; serve as resource for assigned application(s)
- Support and troubleshoot applications and respond to user calls as necessary
- Communicate with users and stakeholders about specifications, impact monitoring, training, and support
- Serve as liaison between business community and IT to provide technical solutions
- Evaluate vendor offerings and software enhancements; facilitate development, implementation and maintenance tasks
- Analyze clinical service line operations to identify automation and process redesign opportunities
- Prepare project plans, timelines and budget estimates and coordinate system development, implementation and maintenance
Requirements
- Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
- Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
- Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
- Proficient in using EPIC and other applications, operating systems and databases including hardware, platform, connectivity, and interface design
- Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures
- Strong project management skills with ability to use project management software
- Ability to work with minimal supervision, balance multiple tasks, be detail oriented, set priorities and instruct and guide team members
- Organizational and analytical skills with strong technical problem solving, logical and organized thinking
- Strong written and oral communication skills and ability to effectively handle customer contacts
- Proficient in translating user requirements into system specifications and understanding of change management practices
- Demonstrated understanding of technical components and how they relate to applications
- Ability to perform work-related travel and be on-call; must be able to sit up to 80% of each workday and perform fine hand manipulation when using computer keyboard
- No relocation, no sponsorship or transfer of visa for this position now or in the future
