Coordinator II, Client Services
Advarra
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $54,029 - $89,148 per year
About the role
- Serve as the main Sponsor, CRO and PI site, contact on assigned studies
- Assist with other studies as needed and serve as a primary Sponsor, CRO and PI site contact on submissions that are assigned to you
- Conduct administrative review of Protocol/site submissions by reading, reviewing, and understanding protocol requirements and all supporting documentation
- Demonstrate advanced understanding of multiple types of Protocol and Site Submissions
- Document and execute client customizations as requested; process change requests for approved Protocols
- Manage vendor relations and documentation for foreign language translations
- Maintain a high level of accuracy and attention to detail; collaborate with the quality assurance team to ensure minimal rate of error
- Complete work in a timely manner, responding to customers within 24 hours of email/voicemail receipt
- Escalate any customer or timeline issues to management
Requirements
- Two (2) years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects.
- Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook.
- Ability to effectively use proprietary system
- Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility.
Benefits
- Health coverage
- Paid holidays
- Variable bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
protocol reviewsite submissionsvendor managementchange request processingdocumentation accuracy
Soft Skills
attention to detailcollaborationtimelinesscustomer service
Certifications
Certified IRB Professional (CIP)