Advantmed

Public Relations

• Travel to various medical facilities and hospitals to scan and create digital copies of patient medical records
• Maintain a record system for patient information and gather documents
• Use electronic systems to properly collect, organize, and manage data
• Ensure medical records are organized, accurate, and complete
• File paperwork and reports quickly and accurately
• Ensure HIPAA standards and confidentiality guidelines are met
• Interact with medical staff, healthcare providers, and other medical personnel
• Operate portable scanners and related equipment; troubleshoot common issues
• Lift and carry up to 25 pounds as needed
• Role expected to remain active through mid-January 2026

Medical Records Technician

• Travel to medical facilities and hospitals to scan and create digital copies of patient medical records
• Maintain a record system for patient information and gather required documents
• Use electronic systems to collect, organize, and manage data
• Ensure medical records are organized, accurate, and complete
• File paperwork/reports quickly and accurately and store records electronically
• Ensure HIPAA standards and confidentiality guidelines are met
• Interact with medical staff and healthcare providers
• Use company-provided laptop and portable scanner; troubleshoot basic scanner/printer issues
• Ability to lift and carry up to 25 pounds

Auditor

• Remote HEDIS Auditor Trainee reporting to HEDIS QA Manager during training phase
• Learn and apply HEDIS concepts based on HEDIS Technical Specifications and client guidance using Advantmed training material
• Complete recorded measure trainings, recorded demo records, supplemental trainings, assessments, and test records in the training portal
• Abstract in the tool as demonstrated in training and ensure understanding through demo records
• Serve as prerequisite for auditor role and provide knowledge transfer to abstractors during their training phase and live season
• Meet training performance requirements (97.5% base score and completion within timeline)
• Maintain professional attitude and adhere to scheduled training planner

HEDIS Auditor Trainee

Bilingual

• Conduct outbound survey calls to members scheduled for in-home health risk assessments.
• Ensure members understand the purpose of the call and feel comfortable providing feedback.
• Ask structured questions to gather insights on satisfaction with scheduling, communication, and the assessment process.
• Probe for additional comments or suggestions to enhance future experiences.
• Accurately record responses, insights, and actionable feedback into the contact center’s database or survey platform.
• Identify and flag negative feedback, urgent issues, or requests for follow-up assistance to appropriate departments.

Bilingual Contact Center Representative

Customer Support

• Shift hours: 08:00 am PST – 05:00 pm PST, including 60 mins break.
• Long-Term Seasonal Role.
• Handle outgoing medical records requests through our portal.
• Contact healthcare facilities and doctors’ offices to request records and answer emails. Provide good customer service on the phone and via email.
• Follow company policies and laws to protect confidentiality. Report any issues to the Manager.
• Keep the Supervisor updated with necessary information. Report any customer service issues or potential HIPAA violations.
• Inform the Supervisor about any work difficulties or special requests. Help with extra tasks when needed.
• Stay informed about HIPAA regulations and facility policies.
• Use Microsoft Word and Excel for back-end tasks. Ensure accurate data entry.
• Be flexible and handle challenging situations professionally.

Record Retrieval Support Specialist

Marketing

• Founded in 2005, Advantmed provides medical record retrieval, review, health assessment, and analytics for health plans and providers
• Position: Sr. Marketing Associate to scale marketing programs and drive growth
• Partner with sales, marketing, and stakeholders to advance brand and digital programs
• Plan, develop, and execute organic, paid social, and email campaigns to drive engagement and generate leads
• Support content creation and manage content calendar with subject matter experts
• Use marketing and sales tech stack (Salesforce, Pardot, Google Analytics) to track and optimize performance
• Maintain corporate WordPress website and make updates as needed
• Liaise with agencies and external vendors to deliver programs
• Manage inbound leads to generate meetings and pipeline for sales
• Report on full-funnel performance and recommend optimizations
• Support marketing budget management, invoices, contracts, and month-to-month tracking

Medical Records Technician

Medical Records Technician

HEDIS Auditor Trainee

Bilingual Contact Center Representative

Record Retrieval Support Specialist

Senior Marketing Associate