Advantage Design Group

Onboarding Specialist

• Build lasting relationships with education & HR professionals
• Serve as the primary contact for orientation directors, student affairs staff, and HR professionals in your client portfolio
• Make proactive check-in calls and emails to strengthen relationships
• Capture detailed notes and action items in our CRM system
• Monitor platform usage reports
• Become an expert on our orientation platform
• Recommend features, enhancements, and strategies
• Welcome new orientation directors and HR teams after platform launches
• Lead online training sessions for university staff and HR professionals

Client Success Specialist, Onboarding