Advansys

Senior RAID Support Engineer

Advansys

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • Egypt

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Job Level

Senior

Tech Stack

ApacheETLHadoopKafkaLinuxPythonSparkSQL

About the role

  • - **Provide technical support** for RAID-related systems, resolving issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.
  • - **Monitor system performance** and proactively identify areas for optimization in data pipelines, SQL queries, and Spark jobs.
  • - **Troubleshoot issues** related to data systems, including Spark jobs, Hive DB, and SQL/PLSQL processes, ensuring minimal downtime.
  • - Work with the development and data engineering teams to implement **bug fixes, performance enhancements**, and **system upgrades**.
  • - **Perform root cause analysis** for recurring issues and implement long-term solutions.
  • - Support data integrations, ETL processes, and workflows, ensuring they run efficiently across systems.
  • - **Assist in the automation** of common support tasks using Python scripting and SQL automation.
  • - Manage and troubleshoot issues with **distributed data processing** platforms like Apache Spark, ensuring data jobs are running as expected.
  • - Document incidents, troubleshooting steps, and solutions to create knowledge base articles for internal teams.
  • - **Collaborate with cross-functional teams** including Data Engineers, Analysts, and Developers to provide timely and effective support.
  • - Assist with **deployments and system upgrades**, ensuring minimal disruption to ongoing operations.

Requirements

  • - Familiarity with **big data technologies** (e.g., Hadoop, Kafka, etc.).
  • - Experience with Linux
  • - Knowledge of **data warehousing** and **data storage solutions**.
  • - Experience in creating **automated reports** and **performance metrics**.
  • - Previous experience in **customer-facing support roles** or **IT support engineering**.
Benefits
  • - Hybrid Working Model
  • - Social and Medical insurance
  • - Flexible and Friendly working environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLPL/SQLHive DBApache SparkPythonETLdata integrationautomated reportingperformance metricsLinux
Soft Skills
technical supporttroubleshootingcollaborationroot cause analysisproblem-solvingcommunicationcustomer-facing supportteamworkdocumentationperformance enhancement