Advanced Media Technologies, Inc.

IT Technician

Advanced Media Technologies, Inc.

full-time

Posted on:

Location Type: Office

Location: Hunt Valley • Maryland • United States

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Job Level

Junior

About the role

  • Build, replace, and set up and moves (throughout the location) computer hardware.
  • Perform duties associated with wiring, troubleshooting and repairing the company network to optimize performance and ensure flawless interaction with company software by users.
  • Perform duties associated with troubleshooting and repairing computer hardware and software including ensuring all software is managed and promptly updated.
  • Offer daily operations and systems support to users.
  • Maintain computer parts/supplies inventory and manages availability of parts in stock.
  • Ensure security and privacy of networks and computer systems Maintain records/logs of repairs and fixes.
  • Be empowered to take initiative with applicable duties/projects and may receive direction or instruction from senior department team members.

Requirements

  • Bachelor’s degree in a computer-related field.
  • Minimum of one (1) year of related technical experience.
  • Demonstrated ability to work effectively with cross-functional teams.
  • Maintains professional integrity, discretion, and confidentiality at all times.
  • Possesses strong technical aptitude, experience with error/solution tracking, and solid internet security knowledge.
  • Able to work both independently and collaboratively while managing multiple projects simultaneously.
  • Demonstrates initiative, personal accountability, and a proactive work ethic.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to effectively present information one-on-one and in small group settings to customers, clients, and coworkers.
  • Possesses basic math skills, including addition, subtraction, multiplication, division, and the ability to compute rates, ratios, and percentages.
  • Applies common sense understanding to carry out instructions provided in written, oral, or diagram form.
  • Demonstrates strong communication (verbal and written), interpersonal, presentation, project management, teamwork, and time management skills.
  • Self-starter who is highly organized, detail-oriented, and motivated to achieve results.
  • Competitive in nature and focused on outcomes rather than effort.
  • Personable and approachable; consistently demonstrates professionalism and active listening skills.
  • Able to perform effectively in a fast-paced environment, including under pressure or in stressful situations.
  • Strong problem-solving and prioritization skills; able to manage multiple concrete variables and resolve conflicts quickly and effectively (e.g., employee issues, customer complaints, incorrect orders).
  • Open and eager to learn about niche industries relevant to the organization.
  • Demonstrates flexibility and adaptability to change within the company and industry.
Benefits
  • Compensation is commensurate with experience and includes a competitive base salary and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
computer hardwarenetwork troubleshootingsoftware managementerror trackinginternet securityinventory managementrepairing computer hardwarerepairing softwarewiringperformance optimization
Soft Skills
initiativeaccountabilitycommunicationinterpersonal skillspresentation skillsproject managementteamworktime managementproblem-solvingflexibility
Certifications
Bachelor’s degree in computer-related field