Customer Account Manager
Advance Auto Parts
full-time
Posted on:
Location Type: Office
Location: Plymouth • Wisconsin • United States
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About the role
- Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops.
- Work with District Leaders and General Managers to achieve goals for assigned accounts.
- Implement new sales programs and support current programs.
- Visit assigned accounts and develop approaches to position products, services, or ideas.
- Maintain a database of account sales call activity.
- Proactively communicate with Store Team on customer expectations and product availability.
- Provide feedback regarding competitive information and merchandising suggestions.
Requirements
- Proven sales track record with 3-5 years related selling experience.
- Working knowledge of Advance products and services.
- Working knowledge of the APAL system, including Inventory Management.
- Working knowledge of automotive systems and traditional automotive aftermarket.
- Speak and write English (Spanish a plus);
- Strong presentation, verbal and written communication skills.
- Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
- Calculate figures and amounts such as discounts, percentages and gross profit percent.
- Ability to review and analyze business reports, such as profit and loss statement (P&L).
- Ability to work an assortment of days, evenings, and weekends as needed.
- Must have a valid driver's license and be fleet safety certified. ASE certification preferred, but not required.
Benefits
- Position is eligible for sales commission based on individual or store performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceAdvance products knowledgeAPAL systemInventory Managementautomotive systems knowledgeautomotive aftermarket knowledgebusiness report analysisprofit and loss statement analysiscalculating discountscalculating gross profit percent
Soft Skills
presentation skillsverbal communication skillswritten communication skills
Certifications
valid driver's licensefleet safety certificationASE certification