Adstra

Marketing

• Provide support to the American Express Marketing Compliance Review team
• Review and approve marketing collateral
• Ensure compliance with legal, regulatory, and branding guidelines
• Maintain checklists and documentation within American Express’ systems
• Support other projects as requested by the Adstra Manager and the client leader
• Manage and prioritize projects to meet established deadlines
• Consult with Marketing Managers to communicate errors, required actions, and approvals articulately
• Maintain project status in Excel spreadsheet/tracker (RTT)
• Comply with Adstra policies, best practices, procedures, and deliverables
• Meet/Exceed Adstra Service Level Agreement performance metrics and client expectations
• Resolve problems with supervisor support
• Support other projects/initiatives as requested

Marketing Asset Review Representative

Compliance

• Review of marketing assets (for various channels - such as online, e-mail, and Direct Mail) to ensure that copy and offers comply with legal, regulatory, branding guidelines and policies;
• Communicate errors, rationale, required actions, approvals, exceptions and status to Marketing Managers;
• Maintain project status and necessary documentation in the project database and Excel tracker;
• Complete creative review accurately within established deadlines and cycle-time and quality benchmarks;
• Identify and resolve outstanding issues in a timely and effective manner;
• Follow account policies and department’s Best Practices to ensure components of the mailings are accurate, and have passed compliance policies;
• Work independently and collaboratively, taking initiative to support other corporate projects and ensure workload and productivity is aligned with capacity expectations;
• Actively participate in meetings and training sessions;
• Successfully pass monthly QA audits;
• Support other corporate projects and initiatives;
• Perform other duties as assigned.

Marketing Compliance Reviewer

• Conduct timely reviews of client’s sales assets
• Manage and prioritize projects to meet established deadlines and deliver on promises
• Manage submissions per month depending upon asset complexity, queue volume expected metrics and goals
• Interpret client’s business guidelines and policies to ensure that copy and disclosures comply with legal, regulatory, and branding guidelines
• Consult with Marketing Managers to communicate errors, rationale, required actions, and approvals articulately both orally and in writing
• Prepare compliance review checklist and maintain submission database with required documentation
• Maintain project status in excel spreadsheet/tracker
• Lead projects and identify and initiate solutions and process improvements and key initiatives to completion
• Resolve problems with minimal supervisor support
• Support other projects/initiatives as requested.

Marketing Asset Review Representative

Marketing Compliance Reviewer

Collateral Compliance Specialist