Associate, Client Success
Baker Tilly US
Associate Customer Success Manager
Adobe
full-time
Posted on:
Location Type: Office
Location: California, Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $61,400 - $118,200 per year
Job Level
Entry Level
About the role
- Support senior Customer Success Managers in driving adoption, engagement, and measurable outcomes for Adobe customers
- Assist in delivering a best-in-class customer experience by supporting engagement activities and success programs
- Help track customer goals and success metrics and contribute to reporting and insights
- Collaborate with internal teams to align Adobe solutions with customer priorities
- Learn how to identify risks and support mitigation planning
- Participate in customer meetings, workshops, and playbook testing
- Contribute to internal feedback loops by sharing customer insights and improvement ideas
- Support documentation and process improvements across the Customer Success organization
Requirements
- Bachelor’s degree in business, marketing, communications, or a related field
- Strong interest in digital marketing, customer experience, and technology
- Excellent communication and organizational skills
- Curiosity, creativity, and a proactive mindset
- Ability to work collaboratively and manage multiple tasks
- Passion for learning and solving problems in a fast-paced environment
Benefits
- Our compensation reflects the cost of labor across several U.S. geographic markets
- Pay varies by work location and experience
- For sales roles: total target compensation (TTC = base + commission)
- Non-sales roles: base salary and Annual Incentive Plan (AIP)
- Certain roles may be eligible for long-term incentives in the form of a new hire equity award
- Adobe is proud to be an Equal Employment Opportunity employer
- Accommodation for applicants with disabilities (email and phone provided)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsorganizational skillscuriositycreativityproactive mindsetcollaborative workproblem-solvingability to manage multiple tasks
Certifications
Bachelor’s degree
