Service Operation Support Manager
Adobe
full-time
Posted on:
Location Type: Office
Location: Mexico City • Mexico
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About the role
- Lead the planning and support team for field operations.
- Ensure efficiency, safety, and consistent outcomes across complex projects.
- Manage a team of planners and coordinators.
- Optimize scheduling, backlog, and crew utilization.
- Monitor KPIs and implement process improvements.
- Support regional strategy and continuous improvement initiatives.
- Develop the team to meet business growth and performance goals.
Requirements
- Master’s degree in Engineering, Business, or related field.
- 5+ years of experience, including 3 years in project management within Operations/Service.
- Experience in a multinational environment.
- Fluent in English and Spanish.
- Knowledge of SAP or Salesforce would be an advantage.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprocess improvementsKPI monitoringscheduling optimizationbacklog managementcrew utilization
Soft Skills
leadershipteam developmentcommunicationstrategic planningefficiency
Certifications
Master’s degree in EngineeringMaster’s degree in Business