Service Director, France
Adobe
full-time
Posted on:
Location Type: Office
Location: Pérols • France
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Job Level
Tech Stack
About the role
- Lead the Service division in France
- Ensure integrity and compliance with Vestas’ Code of Conduct
- Promote and enforce the highest safety and quality standards across the department; foster a safety-first culture and provide the organization with the tools, training and guidance required to work safely and deliver quality
- Own the P&L in line with the budget; drive ongoing cost-reduction initiatives; provide regular reports to the region, including risks and opportunities
- Ensure, through Customer Management, that services are delivered in accordance with contractual terms agreed with customers, and manage the claims process when necessary
- Support Service Sales and Turbine Sales teams by providing recommendations to optimize Vestas’ competitiveness
- Contribute to business development by anticipating growth, optimizing territorial footprint, ensuring adoption of group-defined tools and processes, and working closely with HR to meet recruitment plans
- Manage the country’s Operations Managers and Contract Managers, while promoting their professional development
- Communicate effectively, as required, with key external stakeholders: authorities, experts, insurers, etc.
Requirements
- University degree in engineering or business; MBA preferred
- Strong experience managing service/maintenance operations in a major infrastructure environment
- Experience managing complex service contracts
- Strong business and financial acumen, including P&L management
- Strong negotiation skills with key stakeholders such as customers and subcontractors
- Ability to develop, plan and implement short- and long-term strategic objectives
- Proven leadership with the ability to create a collaborative work environment, motivate, coach and coordinate team development and performance
- Excellent interpersonal and communication skills, able to interact effectively with a wide range of units across a global organization
- Professional judgment and high level of integrity
- Ability to make decisions that balance risk management and business objectives
- Demonstrated ability to analyze and resolve complex problems
- Ability to build and maintain positive stakeholder relationships
- Ability to thrive in a fast-paced, demanding environment, prioritize competing urgent issues and allocate resources for optimal results.
Benefits
- We offer an exciting position within an international environment
- Strong emphasis on personal and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementservice operations managementcontract managementbusiness developmentcost-reduction initiativesstrategic planningrisk managementproblem analysisnegotiation
Soft Skills
leadershipcollaborationcoachingcommunicationinterpersonal skillsprofessional judgmentdecision makingstakeholder relationship managementprioritizationresource allocation
Certifications
university degree in engineeringuniversity degree in businessMBA