Business Architect
Adobe
full-time
Posted on:
Location Type: Office
Location: Milan • Italy
Visit company websiteExplore more
About the role
- Operate in a fast-paced environment across multiple customer opportunities in parallel.
- Develop strong, industry-relevant points of view and convert them into executable transformation roadmaps and success plans.
- Secure and sustain C-suite confidence, building trusted advisor relationships grounded in clarity, insight, and strategic mentorship.
- Guide customers in preparing for transformation, covering operating model, capability, governance, and the influence of AI and agentic technologies.
- Conduct business and technical discovery with customers, while partnering with representatives from Adobe's Customer Solutions Sales team
- Problem solves novel solutions, architectures and use cases to help customers meet their objectives.
- Develop robust recommendations, proposals and scope of work documents for Adobe Customer Solution engagements while also identifying critical dependencies & gaps.
- Present your proposals to executive-level customers in a clear and compelling way.
- Help customers understand Adobe’s capabilities and the transformative power of digital marketing.
- Continuously improve the Business Architecture team’s knowledge, methodologies and customer-facing collateral
Requirements
- 7+ years of experience working within a leading consulting firm or software vendor
- Strong drive to solve customer problems and rapidly convert pipeline opportunities into closed deals
- Balance of business and technology competence, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success
- Outstanding problem solving and analytical skills, including ability to create clear observations, analysis and conclusions based on customer interviews and data
- Expertise in transformation fields - operating model development, governance, change, and benefits achievement.
- In-depth understanding of the typical use cases of Digital Platform implementations (CMS, Analytics, Personalization, Ecommerce, DAM, Mobile strategies etc.)
- Understanding of Agentic AI, LLMs and AI Digital Transformation
- Excellent customer facing skills with experience presenting to and gaining agreement from senior executives (managers, directors, VPs, CMOs, and CXOs)
- Outstanding communication, facilitation, and storytelling skills that drive clarity and confident decisions.
- Ability to multi-task and prioritize across multiple sales opportunities at the same time
- Standout colleague who can collaborate with multiple partners to arrive at the best solution
- Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies
- High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing fields
- Willingness to travel up to 25% of the time
- MBA or equivalent experience preferred
- Proficiency in English and Italian, other European languages are beneficial.
Benefits
- Paid time off
- Professional development opportunities
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transformationoperating model developmentgovernancechange managementbenefits achievementdigital platform implementationsCMSanalyticspersonalizationecommerce
Soft Skills
problem solvinganalytical skillscommunicationfacilitationstorytellingcollaborationcustomer facing skillsmulti-taskingprioritizationstrategic mentorship
Certifications
MBA