Account Manager
Adobe
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • Colorado • United States
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Salary
💰 $135,200 - $234,150 per year
About the role
- Guide customers through onboarding and implementation by coordinating with delivery teams.
- Drive adoption, overall health, value realization, and renewal readiness, serving as the primary point of contact.
- Build trust and develop strong, multi-threaded relationships across business and technical stakeholders.
- Engage with customer to calculate ROI derived from Adobe solutions.
- Identify expansion opportunities through product-usage insights and evolving customer needs.
Requirements
- A minimum of 5 years’ prior customer success, account management, or sales experience from a high-tech (SaaS) company.
- Deep understanding of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or similar solutions.
- Experience developing strategies on assigned accounts to fully leverage technology solutions.
- Experience running a full sales cycle.
- Strong written and verbal communications.
- Bachelor’s degree or equivalent practical experience.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Flexible work arrangements
- Professional development
- Sales commission plans
- Annual Incentive Plan (AIP)
- Long-term incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer successaccount managementsales experiencestrategy developmentROI calculationproduct-usage insights
Soft skills
relationship buildingtrust developmentcommunication
Certifications
Bachelor’s degree