adjoe

Enterprise Account Manager

adjoe

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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About the role

  • Strategic Account Management: Manage and expand a portfolio of existing enterprise-level app publishers, with a primary focus on maximizing revenue for partners.
  • Performance Analysis: Conduct in-depth analysis of key performance indicators (KPIs) related to partner performance.
  • Contract Negotiation: Lead high-stakes negotiations for renewed contracts, including high-value, multi-year agreements and service level agreements (SLAs) with leading apps and brands.
  • Stakeholder Management: Cultivate and maintain strong, collaborative relationships with cross-functional teams on the publisher side.
  • Market Insights: Build and maintain an in-depth understanding of industry trends, regulations, and competitive dynamics.

Requirements

  • You have over 6+ years of experience in B2B tech account management, with 3+ years dedicated to managing enterprise accounts within key sectors such as loyalty programs, delivery and quick-service restaurants, fintech, e-commerce, and mobility apps.
  • You have a proven track record of successfully managing multi-million-dollar accounts and consistently exceeding annual targets of $5M+.
  • You possess excellent analytical skills with a demonstrated ability to swiftly connect disparate data points to form strategic insights.
  • Your communication and presentation skills are outstanding, enabling effective engagement in individual client discussions.
  • You have a strong sense of ownership and are comfortable working in a fast-paced environment.
  • You have significant experience collaborating closely with product, legal, and data security teams to ensure the successful implementation of complex technical solutions.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
account managementperformance analysiscontract negotiationKPI analysisdata analysisstrategic insightstechnical solutions implementation
Soft Skills
communication skillspresentation skillsstakeholder managementcollaborationownershipanalytical skills