Retail Consumer Experience Department Manager
adidas
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $31 - $47 per hour
Job Level
About the role
- Contribute to store profitability by ensuring KPIs for a defined department within the store are met or exceeded.
- Lead team members to provide the best possible balance of service and operations, resulting in an exceptional consumer experience.
- Allocate resources and organize processes within assigned area of responsibility to drive efficiency and productivity.
- Minimize loss by implementing, monitoring and tracking all loss prevention activities.
- Maintain a safe shopping and working environment by ensuring company policy and procedures are adhered to.
- Apply knowledge of Retail KPIs to make commercial decisions that drive sales targets achievement.
- Track performance data for assigned area and make necessary adjustments to drive productivity and efficiency.
- Coach, motivate, and inspire individuals within area of responsibility to maximize and drive a performance culture.
Requirements
- College degree or equivalent work experience preferred
- Minimum 18 months retail environment experience
- Minimum 12 months people management experience
- Advanced selling experience and comprehensive product, retail and industry understanding
- Ability to effectively communicate with customers and store personnel.
- Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts.
Benefits
- Flexible schedule (including travel)
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Retail KPIsLoss preventionPerformance data trackingSales targets achievementResource allocationProcess organizationEfficiency improvementProduct knowledgeAdvanced selling
Soft Skills
LeadershipCoachingMotivationCommunicationTeam managementCustomer serviceOrganizational skillsFlexibility
Certifications
College degree