Floor Manager
adidas
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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About the role
- Ensures that KPIs in a designated area of the store are met or exceeded.
- Coordinates team members to achieve the best possible balance between customer service and store operations.
- Monitors and coaches the team within an assigned area of responsibility.
- Allocates resources and organizes workflows within their area of responsibility.
- Tracks the operational results of their area and initiates necessary actions.
- Serves as a role model for customer service and drives sales.
- Actively leads and coordinates their team.
- Understands customer expectations and trains their team accordingly.
Requirements
- Retail qualification/apprenticeship
- English language skills
- Minimum of 2 years’ professional experience in sports and/or fashion retail
- Advanced sales experience
- Comprehensive product knowledge
- Adequate literacy and numeracy skills
- Advanced communication skills
Benefits
- At adidas we have a winning culture.
- We foster the athlete’s mindset through a set of behaviors we want to enable and develop in our people.
- Embedding diversity, equity, and inclusion (DEI) into our culture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail qualificationproduct knowledgesales experienceliteracy skillsnumeracy skills
Soft Skills
customer serviceteam coordinationcoachingresource allocationworkflow organizationleadershipcommunication