Assistant Manager – Tech Infrastructure
adidas
full-time
Posted on:
Location Type: Hybrid
Location: Spartanburg • South Carolina • United States
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About the role
- Support seamless running of IT services and project delivery across a specific adidas market
- Engage in continual improvement initiatives and collaborate with service owners
- Maintain stakeholder relationships and communications
- Monitor and log service levels in accordance with service agreements
- Manage smaller infrastructure projects ensuring timely execution
- Engage with local vendors for compliance and performance monitoring
- Oversee external vendor incident management and compliance with ITIL standards
- Investigate problems in systems and processes, assisting with solutions
Requirements
- Four-year college or university degree with focus on Business Administration or IT or related fields, or equivalent combination of education and experience
- Proficient spoken and written command of English
- At least 3 years of experience in IT
- 1 year of experience in a relevant area
Benefits
- Robust and progressive medical benefits, including HSA or FSA options
- Dental and vision coverage
- Prescription drug coverage
- Adoption, surrogate, and fertility support
- Short and long-term disability
- Basic life and AD&D insurance, with supplemental employee-paid coverage
- 401k plan with employer match
- Stock Purchase Plan with employer match
- Education assistance for full-time employees
- Generous leave policies including 12 weeks of paid parental leave
- Earned annual bonus based on company and personal performance
- Accrued prorated flexible time off increases with years of service
- Twelve paid holidays throughout the year
- Service Time Off during milestone years
- Hybrid work policy requiring office attendance Monday through Thursday, with remote flexibility on Fridays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT service managementproject deliveryinfrastructure project managementincident managementcompliance monitoringproblem investigationservice level monitoringITIL standards
Soft Skills
stakeholder managementcommunicationcollaborationcontinuous improvement