adidas

Manager, GBS HR Services

adidas

full-time

Posted on:

Location Type: Office

Location: Dalian • China

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About the role

  • Lead day‑to‑day HR Operations delivery, ensuring service levels, deadlines, and quality standards are consistently met across markets.
  • Coach, mentor, and inspire team members, fostering capability development, engagement, and a high‑performance culture.
  • Work closely with other teams, e.g. Payroll, Mobility, GPO, etc. in a collaborative manner to ensure seamless execution of end-to-end processes.
  • Act as the first escalation point, resolving issues promptly through root‑cause analysis and driving corrective actions and preventive improvements.
  • Build trusted relationships with HR Business Partners, Centers of Expertise (e.g., Rewards, Talent), and cross‑functional stakeholders.
  • Contribute to the implementation of global Hire‑to‑Retire strategies, ensuring adoption of new tools, programs, and processes within the region.
  • Participate in regional and global projects, representing HR Services in cross‑functional initiatives and transitions.
  • Drive operational excellence, monitoring KPIs, SLAs, and internal controls, and implementing actions to enhance efficiency and service quality.
  • Support internal and external audits, ensuring full compliance with legal, regulatory, and audit requirements.
  • Develop team goals and operational plans aligned with the GBS strategy and drive continuous improvement across the service delivery model.

Requirements

  • Bachelor’s degree, preferably in Human Resources, Business Administration, or related field.
  • 5+ years’ experience in HR Operations / HR Services within a multinational environment.
  • Proven leadership experience managing HR teams in a high‑volume operational setting.
  • Strong understanding of end‑to‑end HR processes.
  • Solid knowledge of Japan and/or Korea labor regulation, working rules and common practice.
  • Familiar with Japanese and/or Korean culture nuances and way of working.
  • Excellent communication skills in Japanese; Fluent in English. Korean is a plus.
  • Strong analytical and problem‑solving skills with attention to detail.
  • Proficiency in MS Office and HR systems (e.g., SAP HR, SuccessFactor).
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR OperationsHR Servicesend-to-end HR processesanalytical skillsproblem-solving skillsattention to detaillabor regulationworking rulescommon practice
Soft Skills
leadershipcoachingmentoringteam engagementhigh-performance culturecommunication skillsrelationship buildingcollaborationcontinuous improvement