adidas

Assistant Manager, Membership Operations

adidas

full-time

Posted on:

Location Type: Office

Location: Shanghai • China

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About the role

  • Execute CRM strategies to recruit, retain, engage and recall members and enable online business.
  • Manage the day-to-day online CRM operations and support platform implementation of marketing campaigns.
  • Set and monitor key business KPI, regularly analyzing data to track progress and identify areas for improvement and subsequent actions.
  • Cross-functionally coordinate with internal stakeholders to design CRM mechanics, also working with local / global teams to ensure the high quality and timely project delivery.
  • Work closely with the external service agency on daily operations and campaign management to ensure maximum results are achieved and high-quality standards are maintained.

Requirements

  • Bachelor's degree in marketing, business administration or related fields
  • 3-5 years of experience in CRM operation or ECOM business, CRM agency experience is preferred.
  • Fluent written and spoken English language skills.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM strategiesKPI analysisdata analysiscampaign managementproject delivery
Soft Skills
communicationcoordinationteam collaborationproblem-solving