Adfinis

IT Support

• Generate new leads through targeted research and prospecting activities
• Qualify, negotiate and close deals up to CHF 200,000
• Support customers with complex issues promptly and effectively
• Build and maintain customer relationships through regular communication
• Anticipate and capitalize on upsell and cross-selling opportunities
• Develop and implement targeted customer retention measures
• Inform internal stakeholders about customer needs
• Develop roadmaps for A‑accounts
• Analyze sales data and customer feedback to identify trends
• Develop sales strategies for individual A‑accounts and specific industries

Customer Development Manager, IT Services

Systems Engineer

• Independently implement customer projects involving cluster, container, automation, and CI/CD solutions
• Design cloud services according to existing architectural guidelines
• Maintain cloud platforms
• Document features, services, and procedures clearly and thoroughly
• Analyze technical issues and resolve root causes
• Provide technical guidance and support to junior engineers and new team members

Customer Development Manager, IT Services

Professional System Engineer – Cloud Native