IT Support Technician
Adelphoi
full-time
Posted on:
Location Type: Office
Location: Latrobe • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Respond to phone calls and emails to create or review service tickets.
- Troubleshoot issues related to software, security, hardware, and network connectivity.
- Collaborate with the IT team on computer upgrades and infrastructure maintenance.
Requirements
- General knowledge of desktop computing, operating systems, and network connectivity.
- Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
- Education, degree, or technical training in information technology.
Benefits
- Comprehensive benefits: health, dental, vision insurance.
- 403(b) retirement plan with company match.
- Disability and life insurance.
- Relaxed work environment.
- Generous paid time off—up to 4 weeks after two years of service.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
desktop computingoperating systemsnetwork connectivitytroubleshootingsoftware issuessecurity issueshardware issues
Soft skills
problem-solvingcollaborationcommunication
Certifications
degree in information technologytechnical training in information technology