Adaptive Biotechnologies Corp.

Product Marketing

• Support execution of approved promotional strategies for clonoSEQ, with an emphasis on omnichannel digital marketing tactics aligned to brand objectives
• Develop, update, and manage marketing collateral and digital assets across channels such as email, web, virtual programs, and sales enablement platforms
• Support marketing initiatives related to EMR integration, including development and maintenance of compliant messaging, materials, and related training efforts
• Develop subject matter expertise on new digital formats and best practices across all relevant digital and social channels
• Coordinate review, approval, and implementation of compliant marketing communications in alignment with regulatory and internal requirements
• Partner with BioPharma Marketing and Corporate Communications teams and other internal teams to support coordinated digital campaigns and customer-facing initiatives
• Work with external agencies and vendors to execute digital and non-digital marketing deliverables, providing content input and project coordination support
• Track and report on performance of marketing and digital initiatives, supporting analysis of engagement metrics and campaign effectiveness
• Contribute to identifying best practices and process improvements related to omnichannel execution and marketing operations
• Monitor competitive activity, including digital and EMR-related promotional approaches, and share relevant insights with leadership
• Proactively monitor emerging digital and social trends
• Effectively manage project timelines, deliverables, and budgets
• All other duties as assigned

Associate Product Marketing Manager

Insurance

• Review and analyze delayed or denied claims to determine root cause based on payer explanation of benefits (EOB) or remittance advice.
• Conduct timely follow up with insurance carriers to clarify claim status, resolve issues, and secure payment.
• Obtain missing information, correct coding or billing errors, and submit corrected claims or resubmissions when appropriate.
• Escalate unresolved or complex claims to Appeal Specialists or management as needed.
• Research and interpret payer coverage policies, contracts, and medical necessity requirements related to molecular and NGS testing.
• Stay current on payer-specific guidelines to ensure accurate claim resolution and resubmission.
• Document all follow up activity, payer communication, and resolution steps accurately and timely within the billing system.
• Ensure all work complies with HIPAA, payer rules, and internal company policies.
• Partner closely with prior authorization, billing, reimbursement, and client services teams to gather required demographic, coding, or clinical documentation.
• Communicate with providers and internal stakeholders to resolve claim discrepancies or obtain additional information.
• Track claim statuses, denial reasons, resolution timelines, and follow up outcomes.
• Identify denial and delay trends and collaborate with leadership to implement strategies to reduce future denials.
• Provide feedback on workflow opportunities and process improvements to enhance revenue cycle efficiency.
• Manage incoming single-case agreements or LOAs and negotiate appropriate reimbursement rates.
• Provide trends of single case agreements to contracting and payer relations teams.
• All other duties as assigned.

Insurance Specialist

Security Engineer

• Design, implement, and improve security controls across cloud, endpoint, and application environments
• Evaluate and integrate security tools and technologies to improve coverage and effectiveness
• Identify gaps in existing controls and drive remediation
• Own control effectiveness and continuously improve based on real-world outcomes
• Own and improve detection logic across key security systems in partnership with Security Operations
• Co-own detection signal quality with Security Operations, continuously refining signal, reducing noise, and eliminating blind spots
• Design and maintain security telemetry pipelines, including log ingestion, normalization, and data quality
• Improve logging and visibility across systems to enable effective detection and response
• Partner with engineering teams to integrate security into the software development lifecycle
• Define and implement security requirements for applications, infrastructure, and CI/CD pipelines
• Support secure design and architecture decisions through practical implementation
• Build automation and integrations to improve the scalability and efficiency of security operations
• Leverage scripting and APIs to reduce manual work and improve consistency
• Develop systems that enrich, correlate, and operationalize security data
• Use insights from incidents, vulnerabilities, and operational metrics to improve security systems and controls
• Contribute to evolving security standards, engineering practices, and technical direction

Senior Information Security Engineer

Manager

• Develop, revise, and maintain sales training materials (e.g., training presentations, facilitator guides, learner assessments) by synthesizing inputs from cross-functional partners and aligning to approved promotional messaging and training strategy
• Manage Medical, Legal, and Regulatory (MLR) review cycles by preparing and submitting materials, tracking decisions, resolving routine feedback conflicts, and following up with appropriate stakeholders as needed
• Own content management process to ensure training assets remain current, compliant, and well-organized
• Execute end-to-end training session logistics (both virtual and in-person), anticipating constraints (e.g., time zones, facilitator availability, materials readiness) and resolving routine issues to keep delivery on track
• Manage the production and administration of training sessions as needed (e.g., co-facilitation, breakout support, Q&A coordination), triaging learner questions, and documenting follow-up items for the appropriate SMEs
• Develop and manage systems to track attendance, completion, and follow-up actions for training programs
• Analyze training engagement trends and coordinate timely follow-ups, including management of the Training & Development team newsletter
• Manage LMS administration (e.g., user access, course setup, content deployment) and troubleshoot routine issues by diagnosing root causes, applying standard fixes, and escalating system issues as needed
• Monitor and report on training completion, learner engagement, and effectiveness metrics; interpret results to identify gaps and recommend targeted reinforcement actions to Training & Development leadership
• Partner with Training & Development leadership to recommend and implement continuous improvements to training programs based on LMS data, learner feedback, and observed field needs
• Develop, revise, and maintain training materials for EMR-related workflows by translating partner inputs into clear, role-based guidance in alignment with approved processes
• Lead the coordination of training updates in response to EMR updates and field team feedback by assessing impact, revising materials, and clearly communicating changes to stakeholders
• Serve as a primary training point of contact to coordinate field questions and feedback on EMR-related processes and tools, routing complex items to the appropriate SMEs
• Collaborate with Marketing, Digital Health, Customer Operations, and other internal partners to gather inputs and prioritize updates so training materials remain accurate, compliant, and aligned with approved processes
• Support conferences and internal meetings by assisting with training-related preparation and materials, as needed

Associate Training & Development Manager

Machine Learning Engineer

• Design, implement, train, and iterate on novel deep learning models for TCR–pMHC specificity prediction.
• Extend and adapt advances in protein language models, structure prediction, generative modeling, and representation learning to the immune receptor setting.
• Utilize scalable training infrastructure to support large-scale model development and experimentation.
• Conduct rigorous benchmarking and evaluation strategies to ensure models are scientifically sound and practically superior.
• Translate biological principles of T cell recognition into principled modeling decisions.
• Influence large-scale experimental data generation to maximize modeling leverage and long-term performance gains.
• Provide input and technical recommendations to broader modeling discussions and roadmap planning.
• Work closely with computational biology, immunology, translational, and engineering teams to ensure models are robust, reproducible, and aligned with overall product goals.
• Communicate modeling insights, approaches, and results to cross-functional scientific audiences.
• Contribute to publications, presentations, etc. through technical execution and analysis.

Senior Machine Learning Scientist

• Design, implement, and train novel deep learning architectures for TCR–pMHC specificity prediction.
• Extend and adapt advances in protein language models, structure prediction, generative modeling, and representation learning to the immune receptor setting.
• Leverage and influence scalable training infrastructure to support large-scale model development and experimentation.
• Lead rigorous benchmarking and evaluation strategies to ensure models are scientifically sound and practically superior.
• Translate biological principles of T cell recognition into principled modeling decisions.
• Influence large-scale experimental data generation to maximize modeling leverage and long-term performance gains.
• Evaluate emerging ML advances and determine when and how to incorporate them into Adaptive’s modeling roadmap.
• Shape the long-term technical direction of machine learning in immune receptor prediction across the organization.
• Partner with computational biology, immunology, translational, and engineering teams to ensure models are capable, scalable, reproducible, and aligned with therapeutic and diagnostic goals.
• Clearly communicate complex modeling insights to scientific leadership, executives, and external partners.
• Contribute to intellectual property development and high-impact publications.

Principal Machine Learning Scientist

Project Manager

• Lead internal projects from initiation through completion, including scope definition, planning, execution, and documentation.
• Ensure alignment on project goals, rationale, and roles & responsibilities with stakeholders and leadership.
• Develop and maintain project charters, timelines and work plans, driving accountability across the team.
• Facilitate clear communication across project teams, internal partners, functional leaders, and external collaborators.
• Identify and manage risks and issues, proactively communicating and adjusting plans as needed.
• Partner with other Program and Project Managers across Adaptive to support infrastructure for project management, prioritization, communication, and institutional knowledge sharing.
• Participate in cross-functional initiatives as a contributing team member.
• Perform / support analysis to inform business case and resource allocation.
• Define metrics for project success and determine how to measure.
• Provide regular reporting on project status to manager and project team, highlighting key risks, issues, and milestones.
• Contribute to the development of MRD product management strategy through product and market opportunity modeling activities.
• Conduct competitive research from external sources and align with MRD product management strategy.
• Collect customer research from across cross-functional teams to inform MRD product management strategy.

Project Manager, Product

Director

• Responsible for managing a team that is responsible for clinical product development activities, which could include technical feasibility, methods development, assay development, design risk management, bioinformatics and software algorithm development, verification and validation (V&V) studies, new indications, support IST data generation, and serve as the technical representative in customer facing meetings for MRD business.
• Collaborate with other departments, including Research, Technical Operations, Medical Affairs, Software, PMO, Integrated Supply Chain, Quality & Regulatory, Clinical Lab Director, Legal, Finance, Equipment Engineering, and Commercial to achieve the goal of developing assay prototypes to commercial products.
• Communicates plans, proposes short- and long-term strategies, timelines, and results to executive level and with stakeholders across the organization.
• Guides decision-making and scientific mentorship
• Manages team members performance and career development
• Seen as Adaptive’s SME regarding product development work, which includes strong understanding and contributes to results analysis of NGS immunosequencing data and complex statistical analyses.
• Write and edit study reports, with analysis support from technical experts from the larger team.
• All other duties as assigned.

Senior Director, Clinical Product Development

Technical Writer

• Write and edit documents required to develop products for IVD, LDT, CE Mark, and RUO product offerings
• Develop and manage timelines for document development and completion
• Interface with cross functional teams including business development, computational biology, software, quality assurance, operations and validation teams to seek input for product development
• Understand NGS immunosequencing PCR assays, sequencing data and statistical analyses other duties may be assigned Developing assays under design control
• Multiplex PCR, and NGS technology preferred
• Proficiency in verbal and written English
• Demonstrated capacity for problem solving and identifying solutions
• Must work independently and be able to prioritize and manage multiple projects
• Proficiency in Microsoft Office, Microsoft Excel, Microsoft Project is required.
• Knowledge of database tools such as Tableau, Visio or similar tools is desired.
• All other duties as assigned

Senior Scientific Technical Writer

Operations

• Support institution-specific onboarding requirements and develop customized workflows tailored to account needs.
• Provide virtual or in-person training and customer support.
• Participate in go-live readiness efforts for diagnostic integrations in non-hospital and academic hospital institutions.
• Partner with internal and field-based teams to ensure optimal integration of clonoSEQ testing into diverse healthcare systems.
• Collaborate with sales and customer operations to ensure efficient and effective communication with clinicians and their care teams.
• Partner with sales, field medical, reimbursement, digital health, and customer operations to support execution of account strategies and business goals.
• Act as a liaison to support priority internal initiatives requiring customer engagement and feedback.
• Provide operational support for EMR integrations including cross-functional training efforts, operational go-live readiness, and ongoing integrated workflow optimization.
• Provide feedback to internal stakeholders to inform future integration strategies.
• Build and maintain strategic relationships with customers and drive satisfaction through superior service and execution.
• Educate customers on new support offerings to maximize brand performance, ensuring alignment with evolving clinical and operational goals.
• Provide analytic support related to new prospects and account health.
• Monitor account performance metrics and share observations that inform operational strategies and improvements.
• Contribute to a culture of collaboration, growth, and continuous improvement across the Account Operations team.

Account Operations Lead – West

Business Development Rep

• Directly generate IM sales revenue and new bookings.
• Own and manage a growing book of business.
• Drive prospecting, negotiating and closing FFS deals with existing and new customers.
• Manage contracts, contract negotiations (e.g., CDAs, MSAs, SOWs) with new and existing customers.
• Manage sales engagements and negotiations of agreements and statements of work.
• Partner with finance, legal and R&D to execute agreements.
• Develop and deepen relationships with biotechnology, pharmaceutical, academic institutions, CROs, and technology partners.
• Partner closely with Commercial and Lab Operations to meet and exceed customer needs.
• Develop team members, provide timely and constructive feedback and actively manage team member career growth and development.
• Communicate accurately, clearly and succinctly to Adaptive’s leadership and customers.