Adaptive Biotechnologies Corp.

Project Manager

• Lead internal projects from initiation through completion, including scope definition, planning, execution, and documentation.
• Ensure alignment on project goals, rationale, and roles & responsibilities with stakeholders and leadership.
• Develop and maintain project charters, timelines and work plans, driving accountability across the team.
• Facilitate clear communication across project teams, internal partners, functional leaders, and external collaborators.
• Identify and manage risks and issues, proactively communicating and adjusting plans as needed.
• Partner with other Program and Project Managers across Adaptive to support infrastructure for project management, prioritization, communication, and institutional knowledge sharing.
• Participate in cross-functional initiatives as a contributing team member.
• Perform / support analysis to inform business case and resource allocation.
• Define metrics for project success and determine how to measure.
• Provide regular reporting on project status to manager and project team, highlighting key risks, issues, and milestones.
• Contribute to the development of MRD product management strategy through product and market opportunity modeling activities.
• Conduct competitive research from external sources and align with MRD product management strategy.
• Collect customer research from across cross-functional teams to inform MRD product management strategy.

Project Manager, Product

Director

• Responsible for managing a team that is responsible for clinical product development activities, which could include technical feasibility, methods development, assay development, design risk management, bioinformatics and software algorithm development, verification and validation (V&V) studies, new indications, support IST data generation, and serve as the technical representative in customer facing meetings for MRD business.
• Collaborate with other departments, including Research, Technical Operations, Medical Affairs, Software, PMO, Integrated Supply Chain, Quality & Regulatory, Clinical Lab Director, Legal, Finance, Equipment Engineering, and Commercial to achieve the goal of developing assay prototypes to commercial products.
• Communicates plans, proposes short- and long-term strategies, timelines, and results to executive level and with stakeholders across the organization.
• Guides decision-making and scientific mentorship
• Manages team members performance and career development
• Seen as Adaptive’s SME regarding product development work, which includes strong understanding and contributes to results analysis of NGS immunosequencing data and complex statistical analyses.
• Write and edit study reports, with analysis support from technical experts from the larger team.
• All other duties as assigned.

Senior Director, Clinical Product Development

Technical Writer

• Write and edit documents required to develop products for IVD, LDT, CE Mark, and RUO product offerings
• Develop and manage timelines for document development and completion
• Interface with cross functional teams including business development, computational biology, software, quality assurance, operations and validation teams to seek input for product development
• Understand NGS immunosequencing PCR assays, sequencing data and statistical analyses other duties may be assigned Developing assays under design control
• Multiplex PCR, and NGS technology preferred
• Proficiency in verbal and written English
• Demonstrated capacity for problem solving and identifying solutions
• Must work independently and be able to prioritize and manage multiple projects
• Proficiency in Microsoft Office, Microsoft Excel, Microsoft Project is required.
• Knowledge of database tools such as Tableau, Visio or similar tools is desired.
• All other duties as assigned

Senior Scientific Technical Writer

Operations

• Support institution-specific onboarding requirements and develop customized workflows tailored to account needs.
• Provide virtual or in-person training and customer support.
• Participate in go-live readiness efforts for diagnostic integrations in non-hospital and academic hospital institutions.
• Partner with internal and field-based teams to ensure optimal integration of clonoSEQ testing into diverse healthcare systems.
• Collaborate with sales and customer operations to ensure efficient and effective communication with clinicians and their care teams.
• Partner with sales, field medical, reimbursement, digital health, and customer operations to support execution of account strategies and business goals.
• Act as a liaison to support priority internal initiatives requiring customer engagement and feedback.
• Provide operational support for EMR integrations including cross-functional training efforts, operational go-live readiness, and ongoing integrated workflow optimization.
• Provide feedback to internal stakeholders to inform future integration strategies.
• Build and maintain strategic relationships with customers and drive satisfaction through superior service and execution.
• Educate customers on new support offerings to maximize brand performance, ensuring alignment with evolving clinical and operational goals.
• Provide analytic support related to new prospects and account health.
• Monitor account performance metrics and share observations that inform operational strategies and improvements.
• Contribute to a culture of collaboration, growth, and continuous improvement across the Account Operations team.

Account Operations Lead – West

Business Development Rep

• Directly generate IM sales revenue and new bookings.
• Own and manage a growing book of business.
• Drive prospecting, negotiating and closing FFS deals with existing and new customers.
• Manage contracts, contract negotiations (e.g., CDAs, MSAs, SOWs) with new and existing customers.
• Manage sales engagements and negotiations of agreements and statements of work.
• Partner with finance, legal and R&D to execute agreements.
• Develop and deepen relationships with biotechnology, pharmaceutical, academic institutions, CROs, and technology partners.
• Partner closely with Commercial and Lab Operations to meet and exceed customer needs.
• Develop team members, provide timely and constructive feedback and actively manage team member career growth and development.
• Communicate accurately, clearly and succinctly to Adaptive’s leadership and customers.

Director, Sales & Business Development

• Oversee workflows for contracted payer denials and underpaid claims.
• Develop and implement strategies to reduce denials and recover underpayments.
• Monitor denial trends and collaborate with internal teams to address root causes.
• Collaborate with payer relations and contracting teams for denial trends.
• Manage insurance follow-up queues to ensure timely and accurate responses to payer requests.
• Establish performance metrics and monitor team productivity for follow-up activities.
• Serve as an escalation point for complex payer issues.
• Oversee negotiation and execution of Letters of Agreement and Single Case Agreements with non-contracted payers.
• Ensure agreements are documented, compliant, and aligned with organizational reimbursement goals.
• Manage and mentor team responsible for denials, underpayments, and payer follow-up.
• Provide training and guidance to ensure adherence to policies and best practices.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Prepare and analyze reports on denial rates, recovery performance, and payer trends.
• Present findings and recommendations to senior leadership for process optimization.

Project Manager, Product

Senior Director, Clinical Product Development

Senior Scientific Technical Writer

Account Operations Lead – West

Director, Sales & Business Development

Manager, Insurance Operations