Manager, Intake
AdaptHealth
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Responsible for oversight of Intake staff
- Works as a liaison between all departments within the region to improve processes and efficiencies
- Manages activities related to referral processing for all service lines
- Obtains applicable medical documentation, collects patient financial responsibility, and ensures accurate entry into relevant applications
- Ensures staff is appropriately trained to achieve departmental standards and goals
Requirements
- Associated degree or equivalent required; Bachelor’s degree preferred
- Three (3) years’ work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry required
- Two (2) years of HME claims experience is preferred
- Proficient computer skills and knowledge of Microsoft Office specifically Excel
Benefits
- Maintain patient confidentiality and function within the guidelines of HIPAA
- Perform other related duties as assigned
- Work outside of normal business hours as needed
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingbillingcustomer servicefinancial documentationdata entryHME claims experienceadministrative skillsprocess improvementefficiency managementstaff training
Soft Skills
leadershipcommunicationorganizational skillsinterpersonal skillsliaison abilitiesteam managementproblem-solvingtraining and developmentcollaborationoversight
Certifications
Associate degreeBachelor’s degree