Ada

Software Engineer, AI Products

Ada

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

JuniorMid-Level

Tech Stack

AzureElasticSearchJavaScriptMongoDBNode.jsPostgresPythonRedisSpark

About the role

  • Focus on Ada’s Reasoning Engine: retrieve first-party content, ground LLMs, and generate replies for customer support
  • Ship well tested code with clear PR validation steps; add unit and integration tests
  • Help define and meet SLOs; document edge cases and risks; tackle technical debt within your scope
  • Deliver features and fixes on time; demo work and communicate value
  • Reduce friction by improving build, test, and deploy loops; raise reliability and improve latency in high traffic paths
  • Seek feedback, share learnings in docs and meetings, and stay current on stack and LLM advances
  • Collaborate with product and design to deliver features that improve reliability, latency, and customer outcomes
  • Review the team’s code, provide insightful feedback, foster collaborative community and teach teammates
  • Ensure the team provides the best AI Agent platform experience to internal developers and external partners
  • Participate in an on-call rotation for services the team owns, triaging and addressing production issues
  • Execute on the product roadmap and contribute perspective to level up development practices

Requirements

  • 2+ years of experience as a Developer
  • Proficient with backend technologies (Python and Node.js, Javascript is an asset)
  • Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
  • Experience with 3rd party LLMs, such as GPT, Azure, Anthropic etc.
  • Experience deploying code and strong developer operations
  • Commitment to personal growth and continued learning
  • Drive and willingness to make the people around you better
  • Self-starter, problem solver and strong communicator
  • Experience working with public APIs to build reliable third-party integrations