Acxiom

Senior Campaign Operations Manager

Acxiom

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Manage the development, execution, and support of digital marketing solutions for a financial services client
  • Serve as the primary daily client contact for delivery of digital solutions such as prequalified and prescreened card and lending product offers
  • Manage timelines and deliverables across internal cross-functional teams
  • Collaborate with marketing, risk policy, compliance, operations, analytics, and technology organizations
  • Gather, document, and translate complex client requirements between clients and vendors
  • Plan, manage, and monitor campaigns and projects, including status updates, blockers/risks, and initiative status
  • Offer marketing advice to channel partners and product owners
  • Ensure delivery of solutions within requirements, procedures, regulations, and service levels
  • Monitor day-to-day delivery including real-time transaction results, direct mail & email campaigns, data exports, campaign summary reports, and web lead capture
  • Facilitate recurring status calls with stakeholders
  • Research and escalate technical and platform-related issues
  • Build, maintain, and troubleshoot testing strategies between technology teams and vendors
  • Own scoping and implementation of new channel startups

Requirements

  • Bachelor's Degree
  • 5+ years of relevant experience
  • Extremely proactive, highly organized, with proven ability to manage multiple tasks
  • Ability to prioritize and focus, with strict attention to detail
  • Thorough understanding of and/or interest in digital marketing
  • Sound knowledge of database structure, campaign management tools, and SharePoint
  • Sound knowledge of MS Office tools, specifically Word, Excel, and PowerPoint
  • Experience creating, enhancing, and updating standard operating procedures and complex requirements documents
  • Developed diplomacy skills required to guide, influence and convince others
  • Polished verbal, written communication and presentation skills
  • Preferred: Knowledge of real-time API integrations, architecture, and functionality
  • Preferred: Knowledge of credit bureau and consumer credit-based industry data
  • Preferred: Knowledge of audience management and targeted audience eligibility creation