Lead the delivery of high-value integration services, providing expert guidance and support to customers, ensuring seamless data flow and compatibility.
Ensure integration solutions meet functional and technical requirements.
Maintain and troubleshoot integrations between our Customers’ systems and our platform.
Serve as the technical expert on CRM and ERP systems, understanding how they are structured, used, and leveraged by our Customers.
Work with relational databases, using SQL to manage, manipulate, and extract relevant data for integrations.
Maintain a strong understanding of transaction-level sales data and its role in business operations.
Provide support to both internal teams and customers during integration projects.
Partner with product and engineering to support the development of integration services tailored to our Customers’ needs.
Identify opportunities to upsell consulting services and additional data solutions.

Requirements

5+ years of experience in system integrations, with a focus on CRMs and/or ERP systems, and data analysis.
Advanced in SQL and working with relational databases.
Strong understanding of data warehousing, ETL processes, and data visualization tools (e.g., Looker, Tableau, Power BI).
Strong understanding of CRM and ERP system functionalities and business processes.
Experience managing multiple integration projects simultaneously, meeting deadlines and customer expectations.
Ability to work cross-functionally with developers, product managers, and customer-facing teams.

Benefits

Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analysisdata warehousingETL processesdata visualizationCRM systemsERP systemsintegration servicesrelational databasestransaction-level sales data

Soft Skills

leadershipcustomer supportcross-functional collaborationproject managementcommunication