Acuity

Sales Support Engineer

Acuity

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $83,300 - $149,900 per year

Job Level

Mid-LevelSenior

Tech Stack

DockerIoTJavaLinuxPython

About the role

  • Support System Integrators and End-User customers with adoption of BAS and related technologies
  • Serve as product subject matter expert for the Sales Team
  • Deliver New Product Introductions and product feature demonstrations
  • Host tech-focused sessions, webinars, and lunch-and-learns
  • Support new customer onboardings and provide supplemental product training
  • Attend industry trade shows and engage with customers
  • Support projects adopting new technology for the first time
  • Collaborate with engineering and product teams to stay informed about product capabilities
  • Work directly with System Integrators, End User Customers, and Regional Sales Managers and manage own schedule of commitments

Requirements

  • Application engineering and/or programming background in BAS controls
  • Exceptional knowledge and understanding of the Tridium Niagara Framework (EC-Net/Distech)
  • Ability to take a station from scratch to a complete automation system
  • Solid fundamental understanding of HVAC systems
  • Ability to think logically and write programs for HVAC control
  • Ability to explain complicated topics in layman’s terms
  • Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
  • Fundamental understanding of MSTP and IP networking
  • Experience with IoT integrations and APIs (helpful)
  • Ability to write code in languages such as Python, Java, C++ (helpful)
  • Advanced understanding of IP networking (helpful)
  • Experience with Linux and/or Docker/Containers (helpful)
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